Tech Support - Help Desk and Network Administration

You are not in the computer business. Outsourcing key projects or tasks can save money, improve service and reduce stress. Our services provide you with all of the benefits of a fully staffed IT department for a fraction of the cost of physically hiring an in-house team. We have the experience and range of skills available to provide all your information technology needs. Our focus is on Software Development, Technical Support Services, and Hosting solutions, but we work closely with partners to provide reliable and qualified services in all disciplines and at all skill levels.

Already have an in-house staff? We can work with your organization to supplement your existing resources. We can provide support during peak times, offer mentoring and auditing services, or simply fill gaps in current skills inventory.

We are not a staffing agency. Our mission is to provide specialized outsourced services on a per project or maintenance basis. We don’t need resources at your facilities. We have our own data center, hardware, resources and workspaces to accomplish the job. Although on-site status and planning meetings are helpful, most work is done out of sight and out of mind. All work is documented regularly with frequent deliverables, so you can stay as involved as you like.

Sample Skills:

• Windows & Mac Desktops
• Exchange Server Configuration and Management
• Blackberry Enterprise Server
• Active Directory Configuration Management
• Cisco IOS devices
• iPad, iPhone, Android and Blackberry devices
• Backup and Disaster Recovery Support
• Skype and unified communications support
• VOIP systems
• Vendor Management
• THE LIST GOES ON!!!

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